Admin app

Dear Valued Customer,

Introducing our new Customer Relationship Management (CRM) app, designed for your convenience. Here's what you can do:

• Monitor Data Usage: Track your data download and upload activity since your last connection.
• Manage Your Plan: Easily request changes to your internet package directly within the app.
• WiFi Diagnostics: Our "Router Connectivity Test" feature helps diagnose WiFi issues between your router and device, providing solutions if problems are detected.
• Streamlined Support: Open support tickets and communicate directly with our technical team via in-app messaging – no more phone calls needed!
• Secure Online Payments: Pay your monthly bill conveniently and securely through our integrated bKash payment gateway. No extra charges apply.
• Payment History: Access a complete record of your payment history at any time.
• Stay Informed: Receive important notifications regarding service disruptions, offers, and news directly through the app.
• Mobile Data Access: Manage your account and even make payments using mobile data, ensuring uninterrupted service even if your internet connection is temporarily down due to an unpaid bill. Your service will be automatically restored upon successful payment.

Even if completely disconnected, you can still access our "Client Support & Ticket System" via mobile data to submit a support request. Our team will promptly address your issue.

Admin app Screenshots