Sony recently shed light on the cause of the PSN outage that disrupted service for nearly a full day over the weekend. In a social media update, the company attributed the issue to an "operational problem" but remained tight-lipped about the specifics or any measures to prevent future occurrences.
To make amends, PlayStation Plus subscribers will be awarded an additional five days of subscription time, automatically credited to their accounts. This gesture aims to soften the blow of the inconvenience caused.
During the outage, a significant number of players faced challenges. More than a third were unable to log in, and others reported frequent server crashes, which severely impacted their gaming experience.
The necessity of a PSN account for even single-player games on PC has been a point of contention among gamers, and such outages reinforce the concerns of those who oppose this requirement.
This incident echoes a past event in April 2011, when a major data breach led to over 20 days of service disruptions. While the current situation is less severe, PS5 users are expressing dissatisfaction with Sony's limited communication regarding the outage.