Mein o2

Discover the power of the "My o2" app, the ultimate tool for managing your mobile services on the go. Whether you're on a prepaid or term contract, the multiple award-winning My o2 app offers a seamless experience for all your needs. For business customers, the o2 Business App is readily available to meet your professional requirements.

The My o2 app is packed with essential features designed to enhance your user experience:

FOR CONTRACT CUSTOMERS

• Check Consumption: Easily monitor your data usage at home and abroad, as well as telephony and SMS outside of flat rates. You can even add this as a home widget for quick access.
• Tariff Details: View your current tariff details and book additional options to tailor your plan to your needs.
• Customer Data Management: Update your personal information conveniently on the go.
• Invoices and Itemized Bills: Access your invoices and detailed billing (EVN) right from your device.
• SIM & Contract Services: Manage number portability, order and activate eSIM, and handle third-party services effortlessly.
• Network Check & Fault Reporting: Perform a live check of the o2 network and report any issues directly through the app.
• Loyalty Benefits: Enjoy new customer benefits every month with our Priority loyalty program.

FOR PREPAID CUSTOMERS

• Data and Unit Usage: Keep track of your used data volume and units (minutes & SMS).
• Credit Management: View your current credit balance and top it up easily when needed.
• Tariff Changes: Switch your tariff or book additional options to suit your usage.
• Customer Data Management: Change your personal details conveniently while on the move.
• Network Check: Perform a live check of the o2 network to ensure optimal service.

FOR MY HANDY CUSTOMERS

• Contract Information: Get detailed information about your My Handy contract.
• Digital Invoices: Access digital versions of your invoices for easy reference.
• Installment Plan: Keep track of your installment plan and payments.
• Early Payment: Option to settle your payments early if desired.

PLEASE NOTE

The My o2 app is designed exclusively for o2 private customers. Business customers should download the o2 Business App. Please be aware that Alice Mobile connections and third-party providers are not supported.

LIABILITY/REQUIREMENTS

Please note that this app relies on the online services of Telefónica Germany. While we strive for constant availability, we cannot guarantee uninterrupted service. To use the My o2 app, you need an account at o2online.de.

Mein o2 Screenshots