Application Description

Revolutionize your repossession operations with RCM's powerful case mapping! Seamlessly integrated with RecoveryConnect® and MRS web applications, RCM empowers your field agents with real-time access to critical repossession assignment information. This real-time data significantly mitigates risk by preventing wrongful repossessions and enabling agents to swiftly update unit status to "On Hook." Once marked "On Hook," agents can proceed with asset recovery at their convenience and in optimal safety conditions.

RCM's intuitive map interface allows drivers to efficiently manage addresses using custom icon scanning. Enjoy one-tap updates, effortless pick-up location settings, and increased unit recovery rates. Create and save custom filters to focus on the most important information, streamlining your workflow. Each asset recovery form captures detailed condition information and photos, automatically generating a Condition Report for seamless client submission.

Key Features of RCM:

  • Customize map icons (Pro)
  • One-touch "On-Hook" collateral status updates
  • Streamlined asset recovery process with quick condition reporting, photo uploads, and personal property documentation
  • Real-time case information and address viewing
  • Rapid map search (Pro)
  • Mark "Favorite" cases for instant access
  • Efficient case filtering for targeted address runs
  • One-tap quick updates
  • Automatic geo-updates
  • Manage your To-Do list for swift condition reporting of recovered units

Need assistance with RCM? Our dedicated support team is available 24/7. Submit a request via our Contact Us page or visit our website: https://mbsicorp.com/contact/

Permissions Walkthrough - https://youtu.be/rW0rJGe0Wr8

Privacy Policy - https://mbsicorp.com/privacy/.

What's New in Version 3.0.33

Last updated October 2, 2024

Mobile Case Acceptance:

  • Accept cases directly from the mobile app!
  • Accept or decline cases from the "NEW CASES" section on the home page.
  • Multi-select cases using long press.
  • Search and filter by client, case type, dates, or "accepted before" status.
  • All activity is logged in the case history.

RCM Screenshots

  • RCM Screenshot 0
  • RCM Screenshot 1
  • RCM Screenshot 2
  • RCM Screenshot 3
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