
If you're upgrading to a new Samsung Galaxy device, transferring your data has never been easier thanks to Samsung Smart Switch Mobile. This app is designed to seamlessly move your content from your old phone to your new Galaxy device, ensuring you don't lose any of your important information.
Features:
- Transfer all your content from your old phone to your new Galaxy device.
- Compatible with a variety of devices including iOS, Android, and PC.
- Offers multiple transfer methods for convenience.
- Free to download and user-friendly.
• If you encounter issues downloading through the Google Play Store, try rebooting your phone, then navigate to Settings → Apps → Google Play Store → Clear cache and data, and attempt the download again.
▣ With Smart Switch, you have the flexibility to transfer contacts, music, photos, calendar events, text messages, device settings, and more to your new Galaxy device. Additionally, Smart Switch helps you discover your favorite apps or suggests similar ones on Google Play.
▣ Who can transfer?
• Android owners:
- Wireless transfer: Android 4.0 or higher.
- Wireless transfer from a compatible Android device to a Galaxy device: Android 4.0 or higher. Note that non-Samsung devices with Android versions lower than 6.0 can only connect with Galaxy devices that support a mobile AP.
- Wired transfer: Android 4.3 or higher, charger cable, and a USB connector.
• iOS owners: Choose the option that best suits you:
- Wired transfer from your iOS device to your Galaxy: iOS 5.0 or above, iOS device cable (lightning or 30 pin), and a USB connector.
- Import from iCloud: iOS 4.2.1 or higher and Apple ID.
- PC/Mac transfer using iTunes: Use Smart Switch PC/Mac software – Get started at http://www.samsung.com/smartswitch.
• Windows Mobile owners:
- Wireless transfers: Windows OS 10.
- For more information and step-by-step directions, visit http://www.samsung.com/smartswitch.
▣ What can be transferred?
- Contacts, calendar (device content only), messages, photos, music (DRM-free content only, not supported for iCloud), videos (DRM-free content only), call logs, memos, alarms, Wi-Fi settings, wallpapers, documents, app data (Galaxy devices only), home layouts (Galaxy devices only).
- You can transfer app data and home layouts by upgrading your Galaxy device to M OS (Galaxy S6 or higher).
▣ Which devices are supported?
• Galaxy: Recent Galaxy mobile devices and tablets (from Galaxy S2). Note that for Galaxy S2, an old OS (GB/ICS) version may cause incompatibility. If your S2 does not work properly, try after a firmware update.
• Other Android devices:
- HTC, LG, Sony, Huawei, Lenovo, Motorola, PANTECH, Panasonic, Kyocera, NEC, SHARP, Fujitsu, Xiaomi, Vivo, OPPO, Coolpad(DazenF2), RIM(Priv), YotaPhone, ZTE(Nubia Z9), Gionee, LAVA, MyPhone(My28s), Cherry Mobile, Google(Pixel/Pixel2).
- Note: Due to compatibility issues between devices, it may not be possible to install and use Smart Switch on certain devices.
- To transfer data, both devices must have a minimum of 500 MB free space in their internal memory.
- If using a wired connection, your device must support the 'Transferring media files (MTP)' USB option to allow content transfer.
- If you have a non-Samsung device that constantly disconnects from the wireless network, go to Advanced Wi-Fi on your device, turn off the “Wi-Fi initialize” and “Disconnect low Wi-Fi signal” options, and try again. (The options described may not be available, depending on your device manufacturer and OS version.)
※ Application permissions
The following permissions are required for the app service.
[Required permissions]
- Phone: Used to confirm your phone number.
- Call logs: Used to transfer call log data.
- Contacts: Used to transfer contacts data.
- Calendar: Used to transfer calendar data.
- SMS: Used to transfer SMS data.
- Storage: Used to save the files necessary for data transfer.
- Microphone: Used for high-frequency audio when searching for Galaxy devices.
- Bluetooth: Used to search for nearby Galaxy devices using Bluetooth.
- Location: Used to connect to devices using Wi-Fi Direct, which makes your location available to nearby devices.
If your system software version is lower than Android 6.0, please update the software to configure App permissions. Previously allowed permissions can be reset on the Apps menu in device settings after the software update.