Destiny 2: Usernames Disappear Post-Update

A recent Destiny 2 update inadvertently wiped out a significant number of players' usernames due to a malfunction in the game's moderation system. This article details Bungie's response, the problem's cause, and steps players can take.

Destiny 2 Username Glitch: Bungie Issues Name Change Tokens

Bungie's Response to the Mass Username Change

Following a recent game update, many Destiny 2 players discovered their Bungie Names had been unexpectedly altered. Numerous players reported their names replaced with "Guardian" followed by a random number sequence. This widespread issue, first reported around August 14th, stemmed from a bug in Bungie's name moderation system.

Bungie acknowledged the problem on Twitter (X), stating they were investigating the issue affecting a large number of accounts. They promised further information, including a free name change token for all players.

Bungie's name moderation usually flags and changes usernames violating their terms of service (offensive language, personal information, etc.). However, this time, many players with perfectly acceptable names were affected, leaving them understandably frustrated – some having used the same name since 2015.

Bungie swiftly investigated and identified the root cause. They implemented a server-side fix to prevent further accidental name changes. While the fix is in place, Bungie confirmed their plans to distribute name change tokens to all players as compensation. They advised players to remain patient and await further announcements.

Affected players can anticipate receiving name change tokens and further communication from Bungie shortly. The situation highlights the unexpected consequences of even seemingly minor game updates.